City of Medford outlines what’s open, scheduled to open in Medford in Phase 1.

City Hall to remain closed to public, slowly increase staff in municipal offices, all municipal services to continue as normal.

 City to expand testing in partnership with CHA.

MEDFORD – The City of Medford’s phased reopening of businesses and services, including requirements for documentation to be submitted to the Medford Board of Health prior to reopening, is as follows. In general, the City of Medford will follow the state’s timeline for phased reopening of businesses, however the Mayor and Board of Health will utilize local health data to determine if and when that timeline may need to be adjusted, including but not limited to delaying the reopening of these businesses and/or issuing a subsequent local order depending on the data.

Business Reopening Plan

On Monday, May 25, under Governor Baker’s phased reopening plan for Massachusetts, the following businesses and services will be able to reopen in the City of Medford, provided that businesses follow health, safety, and social distancing requirements, that they complete and post the self-attestation forms required by the State, and that the attestations are submitted to the Medford Board of Health prior to reopening:

  • Hair salons
  • Barber shops
  • Pet grooming services
  • Curbside retail and/or remote fulfillment (NO customers should be permitted to shop inside of any establishment at this time)
  • Car washes

Attestations can by uploaded directly to the Board of Health by filling out the form at

As of Monday, May 18, construction sites, houses of worship and manufacturing facilities have been able to operate within the City as long as each sector adheres to health and safety guidelines and to occupancy limits as established by the State’s Reopening Advisory Board. All establishments should submit a health and safety checklist to the Medford Board of Health and post the attestation within the workplace by Monday, May 25.

Failure of any business to adhere to these guidelines may result in enforcement as follows:

  • 1st offense: verbal warning
  • 2nd offense: written warning
  • 3rd – 5th offenses: fines up to $300 for each offense
  • Final notice: cease & desist letter

In addition to posting health and safety standards, employees must also wear face coverings over their nose and mouth, practice social distancing when possible, and use good hygiene methods such as washing hands for at least 20 seconds with soap and water. Employees who are ill should not report to work. Operating guidelines for houses of worship are currently under review by the Board of Health.

All businesses and organizations will be required to adhere to health and safety regulations issued by the state and will be monitored by the Board of Health and its agents. These full regulations are available on the state website, Again, to submit attestations to the City’s Board of Health, visit

City of Medford, Cambridge Health Alliance to Offer Expanded Community Testing

In a partnership with the Cambridge Health Alliance, the City of Medford will be offering expanded testing to Medford residents ages eight and older. Details are being developed and will be announced over the next several days.

City Hall Reopening Plan

Medford City Hall remains closed to the public for walk-in business, however all transactions can be completed either online or by calling City Hall during business hours at 781-396-5500. This week, Mayor Lungo-Koehn announced a phased approach to reopening City Hall. In Phase 1, which will begin on Monday, June 1, 2020, City Hall offices will be staffed with 25% of the total normal staffing level. All other staff will continue to work remotely, and services will continue as usual. City Hall offices and their staff will adhere to all health and safety regulations under the State’s Reopening Plan, including installation of plexiglass dividers in public-facing offices, social distancing regulations, and regular cleaning and disinfecting of common surfaces. Additional plans and phases will be announced as available.


  • As of May 22, the number of positive cases of COVID-19 in Medford is 915.
  • Housing Resources: The City of Medford and its partner agencies providing housing resources and supports have several programs and opportunities available to Medford residents during the COVID-19 health crisis. Services include but are not limited to assistance with rent payments, free legal services, and guidance about your rights as a tenant during and after the public health emergency. Visit for more information.
  •  Business Loans: The City recently announced a Small Business and Microenterprise Relief Grant Program, which is now open for applicants. These programs will assist Medford businesses with challenges around their ability to remain open (or re-open as permitted) and with employee retention in the wake of the global health crisis. Program funds may be used to cover commercial rent or mortgage, employee wages, resources to establish a business’s presence online, and other operating expenses. Applications will be accepted through May 31, 2020. To apply for grants for a Microenterprise, visit To apply for grants for small businesses, visit Questions? Contact our Office of Community Development at 781-393-2480 or
  • Social Distancing, Wearing Face Coverings Still Critical. While you’re enjoying the warmer weather, please remember that it’s essential we continue to practice social distancing. Gatherings of over 10 people are prohibited, including gatherings at private residences, and group activities. Park use is limited to passive use only and play structures and dog parks are closed. Additionally, whenever you’re inside of an essential business or outside and cannot appropriately social distance, you are required to wear a face covering over your nose and mouth for your protection as well as for those around you.

Stay up to date on important announcements and information via phone call, email, or text message by signing up at For up to date information regarding the City’s actions, ongoing services, and all other updates, visit Residents can submit questions at any time to


Medford city services are available to all residents, regardless of economic situation, immigration status, ability, benefit eligibility, or religious affiliation.  


Source: City of Medford,

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